Our Mission & Values


Your Ambition Our Mission
NCBI Group Strategy 2021 – 2023

As part of our 90th year celebrations, NCBI has launched its new strategic plan ‘Your Ambition, Our Mission 2021-2023.

This plan has partnership, innovation and service excellence at its core as it aims to improve equality of access for people who are blind or vision impaired in all aspects of their lives. It guides the organisation to be a stronger advocate for and be more relevant and responsive to the lives of people living with sight loss.

Read the NCBI Strategy 2021-2023 here

Our Vision

For people who are blind and vision-impaired to have the same opportunities, rights and choices as others to fully participate in society.

Our Mission

To enable people who are blind and vision impaired to overcome the barriers that impede their independence and participation in society.

Our Values

NCBI’s core values give effect to our vision and permeate our mission and inform all of our actions to ensure that we achieve the highest standards in everything we do.

Inclusive Approach

NCBI listens to people who use our services, staff members, volunteers and all other stakeholders and collaborates with them in the design and delivery of our services and all related activities.


NCBI acknowledges and respects the right of people to make choices about their lives. We will do everything in our power to support people who are blind and vision impaired in exercising this right.

Openness and Accountability

NCBI carries out its work in an open manner and is accountable to all stakeholders for our actions and decisions.

Pursuit of Excellence

NCBI is committed to attaining excellence in everything we do through our policies, procedures and staff.